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Shipping Rates and FAQ's

View Shipping FAQ's

Our shippable packages can be delivered to the contiguous U.S. states and the District of Columbia.

The beef will be in vacuum sealed plastic bags with the gravy in separate, sealed containers. All items in the package are frozen and packed in dry ice, and will stay frozen for 48 hours without being placed into a freezer.

State Per Item Charge
Alabama 20.00
Arizona 30.00
Arkansas 0
California 30.00
Colorado 30.00
Connecticut 20.00
Delaware 20.00
Florida 30.00
Georgia 20.00
Idaho 30.00
Illinois 0
Indiana 0
Iowa 0
Kansas 20.00
Kentucky 0
Louisiana 20.00
Maine 20.00
Maryland 20.00
Massachusetts 20.00
Michigan 0
Minnesota 0
Mississippi 20.00
Missouri 0
Montana 30.00
Nebraska 20.00
Nevada 30.00
New Hampshire 20.00
New Jersey 20.00
New Mexico 30.00
New York 20.00
North Carolina 20.00
North Dakota 20.00
Ohio 0
Oklahoma 20.00
Oregon 30.00
Pennsylvania 20.00
Rhode Island 20.00
South Carolina 20.00
South Dakota 20.00
Tennessee 0
Texas 30.00
Utah 30.00
Vermont 20.00
Virginia 20.00
Washington 30.00
West Virginia 0
Wisconsin 0
Wyoming 30.00
District of Columbia 20.00

Shipping FAQ's

How far in advance do I need to place my order?

We appreciate receiving your order with as much notice as possible, however you have until 2pm to place your order for standard 2-day shipping. There are additional charges for overnight and Saturday delivery dates, please contact our office at 708-749-2333 for more information.

Can I customize my package?

At this time we are limited to the 3 packages listed on our website. We are unable to customize or change any of our existing packages.

Do you ship with Fed Ex or UPS?

We use a 3rd party shipping company that delegates orders to both companies, dependent on availability and timing.

How does my order come packaged?

The beef will be in vacuum sealed plastic bags with the gravy in separate, sealed containers. All items in the package are frozen and packed in dry ice, and will stay frozen for 48 hours without being placed into a freezer.

How long will it take to thaw my order?

We recommend placing your frozen order in the refrigerator the night before you plan to serve to ensure everything is completely thawed before heating. The hot giardiniera mix can be left at room temperature and does not require refrigeration.

How much is shipping ?

Additional shipping costs are based on the state being shipped to and will be calculated in the cart upon checkout.

Where can I ship to?

Our shipping program is only for the contiguous United States. We unfortunately can’t ship to Alaska, Hawaii, Puerto Rico, Canada or Europe at this time.

Heating Instructions?

Please click here to view a PDF of heating instructions.

What happens with inclement weather?

We use a 3rd party shipping company and they make the decision on delivery

Will you leave a package?

Our 3rd party shipping company makes the decision on leaving a package unsigned for. We apologize if it isn’t left and the receiver needs to pick-up or have it re-delivered.

What if I don’t know what date to have it delivered?

If you can’t get a specific date to have delivered from the receiver, we recommend talking to one of our reps and getting a gift card that covers the specific package and shipping costs. They can place the order when they are ready and have delivered at a convenient time.

Can I ship to a PO Box? Revised 10/16/12

No, we can’t ship to a PO Box. We need an actual physical address to ship to.

How can I track my order?

Once your order is confirmed and scheduled for delivery, you will get an email with a tracking # from your rep within 2 business days. That will allow you to track your package through the independent shipping company.

Holiday Shipping Schedules

We use a 3rd party shipping company and are subject to their work schedule around the holidays for delivery and shipping dates. Typically, we can’t have packages delivered on Saturdays, Sunday, Christmas Day and New Year’s Day.

Gift Message

We know shipping a taste of Chicago to friends or family is a special gift. You can add a  short (one to two sentences) greeting or message with your package on the View Cart Page.

Please contact our office at Buona@buona.com or 708-749-2333 for more information.